Every missed call is a job you just gave to your competitor

You're out in the field doing the work you're good at. Meanwhile your phone rings, leads slip away, follow-ups don't happen, and customers forget to leave reviews. Brickline AI handles all of it automatically โ€” so your business keeps working even when you're heads-down on a job.

Research shows roughly 50% of sales go to whoever responds first. Most calls to trades businesses go unanswered during the working day โ€” and most follow-ups never happen at all.
E
Emma โ€” your AI phone assistant
Powered by Brickline AI
Live call
"Thanks for calling, this is Emma โ€” how can I help you today?"
"Hi, I've got a leaking pipe under my kitchen sink โ€” pretty bad."
"Sorry to hear that! I can get someone out to you. What's your address and does tomorrow morning work?"
"123 Main St โ€” yeah, 9am is perfect."
"You're all booked for 9am tomorrow. You'll get a confirmation text shortly!"
Example conversation โ€” you'll hear this live on our demo call
Who it's for

Built for trades & field service businesses

If your business runs on inbound calls and job bookings, Brickline AI was built with you in mind. No fluff, no features you'll never use.

Plumbers
Never miss an emergency call
HVAC
Book tune-ups on autopilot
Electricians
Capture every service call
Roofers
Answer storm calls instantly
Landscapers
Book without the phone tag
And more
Any trade that lives by the phone

Not sure if it's right for your business? Book a call โ€” we'll be straight with you.

You're great at your trade. The phone is where the money slips away.

It's not your fault. You can't answer calls when you're knee-deep in a job. But every missed call is a real job walking out the door โ€” straight to whoever picks up next.

Calls going to voicemail

Most people hang up at voicemail and call the next person on the list. That job is gone before you even know you missed it.

After-hours calls with nobody home

A burst pipe doesn't wait until 9am. Customers calling evenings or weekends need someone to answer โ€” not a voicemail.

No time for follow-up

Sending reminders, chasing reviews, following up on quotes โ€” it all falls through the cracks at the end of a long day on the tools.

Do the math
Every missed call has a price tag.

The number is different for every trade. Scroll down and plug in your own numbers to see exactly what it's costing you each month.

Simple to get started.
Powerful once it's running.

We handle the setup from start to finish โ€” no technical knowledge needed. You just keep doing the work you're good at.

01
We build your phone assistant

We set up a friendly AI phone assistant trained on your specific business โ€” your services, your hours, how you talk to customers. It sounds natural, not robotic.

02
It answers every call and books the job

Answers in seconds, understands what the customer needs, checks your schedule, and locks in the appointment. Urgent calls โ€” flooding, emergencies โ€” get a text sent straight to you immediately.

03
Everything else runs on its own

Appointment confirmations, day-before reminders, review requests after jobs, and check-ins to bring back past customers โ€” all running in the background so you don't have to think about it.

Your business,
running on autopilot.

We build the system, we manage it, we keep it running. You focus on the work โ€” everything else happens automatically.

Never miss a lead, day or night

An AI phone assistant answers every call in a warm, natural voice โ€” 24 hours a day, 7 days a week. It qualifies the caller, handles urgent requests, and gets the job booked while you're on another job, at dinner, or asleep.

Bookings, confirmations & reminders

Appointments are locked in automatically, confirmation texts go out instantly, and a reminder goes out the day before. Fewer no-shows, less chasing, more jobs that actually happen.

Lead follow-up & missed call recovery

If a call slips through, an automatic text goes out in under 60 seconds. Leads who don't book right away get followed up automatically โ€” so you're working every opportunity, not just the easy ones.

Reviews, reputation & repeat business

Review requests go out after every completed job. Past customers get re-engagement messages at the right time. Your Google rating improves, your name stays front of mind, and work comes back to you without any extra effort.

Smart automations & monthly reporting

Every action in your business triggers the right next step โ€” automatically. A job booked fires a confirmation. A job completed fires a review request. A quiet past customer gets a check-in. Nothing falls through the cracks. And every month you get a plain-English report so you can see exactly what your system is doing for you.

How Brickline AI pays for itself

Recovering even a handful of missed calls each month should more than cover the cost. Here's a conservative look at what that can mean for a typical trades business.

Do the math yourself
How much are missed calls actually costing you?

Every trade is different โ€” plug in your own numbers and see what it adds up to.

Lost revenue / month $12,000
Based on 4 weeks per month

The math looks different for every trade โ€” which is exactly why we built the calculator. Plug in your own job value and see what missed calls are actually costing your business each month.

You only need to recover a handful of calls to cover the cost of Brickline AI. Everything beyond that is revenue you weren't capturing before.

On top of that, Google reviews compound over time โ€” more reviews means better rankings, which means more inbound calls. And re-engagement campaigns bring back customers who haven't called in months, without any extra effort on your end.

Want to hear it before you decide?

On your demo call, we'll text you a number to dial mid-conversation โ€” so you can hear the AI phone assistant answer live, exactly the way your customers would. No slides, no pitch deck, just a real demonstration.

15 minutes on the phone ยท No commitment ยท No long-term contracts

Brickline AI vs a human receptionist

Why not just hire someone to answer the phones?

A fair question. A receptionist can only do so much โ€” and costs a lot to find out. Here's an honest comparison.

Full-time receptionist Brickline AI
Answers calls 24/7 Office hours only Always on
Monthly cost $3,000โ€“$4,500+ Ask us
Automatic booking + confirmations Manual Every time
Day-before appointment reminders Rarely Automatic
Sends Google review requests Unlikely After every job
Re-engages past customers No Automatically
Monthly performance report No Included
Sick days, holidays, turnover An ongoing issue Never a problem
Contract required Employment contract Month to month
Working with us

We keep it simple.
You stay in control.

We know you didn't get into the trades to deal with technology. That's our job. We handle the setup and management โ€” all you do is decide you're ready to stop missing calls.

1
A quick 15-minute phone call

We chat about your business and what you're trying to solve. Partway through, we text you a number to dial so you can hear the assistant answer live โ€” no slides, no pressure, just an honest look at what's possible.

2
We build everything for you

If it feels like a good fit, we handle the full setup. You won't need to touch any of it โ€” we'll get you live as quickly as possible, typically within a couple of weeks.

3
Your business runs on autopilot

Calls answered, jobs booked, reminders sent, reviews requested, past customers followed up โ€” all running automatically in the background. You focus on the work, we handle everything else.

4
A clear monthly report

Every month we send a simple summary โ€” calls answered, appointments booked, messages sent โ€” so you always know what you're getting. No guessing.

5
No contracts, ever

Month to month, cancel any time. We'd rather earn your business every month than lock you into something you're not happy with.

We're a phone call away

No forms, no fuss. Call or text and we'll get back to you.

Wakefield, MA ยท [email protected]

Straight answers,
no runaround.

Here are the things most people ask before booking a demo.

The voice sounds natural and friendly โ€” most callers are focused on getting their problem solved, not on who's answering. That said, we always recommend being upfront if a customer asks directly. The assistant can be set up to mention it's an automated system if you prefer. Honesty builds trust, and in the trades, trust is everything.
The assistant is trained to recognise urgent situations โ€” a flooding basement, no heat in winter, a gas smell โ€” and immediately sends you a text alert so you can call back within minutes. The customer is reassured someone will be in touch right away, and all their details are captured so nothing gets lost.
It depends on your setup, but most clients are fully live within one to two weeks. We handle everything โ€” building the assistant, connecting it to your schedule, setting up the automations. The only thing you need to do is forward your business number, which takes about 60 seconds on your phone.
Not at all. Once we've set everything up, you won't need to touch any of it. Your phone rings as normal, jobs get booked, texts go out automatically. If anything ever needs adjusting, just reach out to us โ€” that's what we're here for.
We work with any trades or field service business that relies on inbound calls and job bookings โ€” plumbers, HVAC technicians, electricians, roofers, landscapers, and more. If your business lives and dies by the phone, we're worth a conversation.
No contracts, no commitments. You pay month to month and can cancel any time with no penalty. We'd rather earn your business every month by delivering real results than hold you to something you're not happy with.

Hear it working
in 15 minutes

Book a demo call. We'll have a quick chat about your business, then text you a number to dial so you can hear Emma answer live โ€” exactly the way your customers would. No Zoom, no slides, no commitment.

Book a demo call โ†’

No pressure ยท No long-term contracts ยท Cancel any time

Pick a time that works for you

15 minutes on the phone. We chat, then text you a number to call so you can hear Emma answer live.

Choose a time โ†’

Or call or text us directly at (617) 468-3396